Terms and Conditions

TERMS AND CONDITIONS OF THE ONLINE STORE

www.m4.design

TABLE OF CONTENTS:

General Provisions
Electronic Services in the Online Store
Terms and Conditions of Concluding a Sales Agreement
Methods and Timeframes for Payment for Products
Delivery Costs, Methods, and Timeframes
Product Complaints
Out-of-Court Complaint Handling and Redress Procedures
Right to Withdraw from the Agreement
Provisions Concerning Business Customers
Final Provisions

This Online Store Terms and Conditions document has been prepared by the legal team at Prokonsumencki.pl. The online store www.m4.designis committed to protecting consumer rights. Consumers cannot waive the rights granted to them under the Consumer Rights Act. Any contractual provisions that are less favourable to the consumer than those set out in the Consumer Rights Act are considered void and shall be replaced by the applicable provisions of that Act. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any consumer rights granted under mandatory provisions of law, and any potential ambiguities shall be interpreted in favour of the consumer.In the event of any conflict between the provisions of these Terms and Conditions and the aforementioned legal regulations, the legal regulations shall take precedence and apply.

1. GENERAL PROVISIONS

1.1. The online store www.m4.design is operated by Artur Polakowski, conducting business under the company name CANEA Sp. z o.o., registered in the National Court Register (KRS) under number: 0000047370, with the following details: business and correspondence address: al. Legionów 3/4, 25-035 Kielce, Tax Identification Number (NIP): 9591493469, Business Registration Number (REGON): 292432612, email address:: sklep@m4.design, telephone number: 507 820 784.

1.2.This Terms and Conditions document is addressed to both consumers and business customers using the Online Store, unless a specific provision of the Terms and Conditions states otherwise.

1.3.The data controller of personal data processed in the Online Store in connection with the implementation of these Terms and Conditions is the Seller. Personal data is processed for purposes, for periods, and based on the grounds and principles set out in the privacy policy published on the Online Store website: https://m4.design/news/n/134/Polityka-prywatnosci.The privacy policy primarily contains rules regarding the processing of personal data by the Data Controller in the Online Store, including the legal basis, purposes, and duration of data processing, as well as the rights of data subjects. It also provides information on the use of cookies and analytical tools within the Online Store. Use of the Online Store, including making purchases, is voluntary. Similarly, providing personal data by the user of the Online Store, whether a Service Recipient or Customer, is voluntary, except in cases specified in the privacy policy (such as contract conclusion and statutory obligations of the Seller).

1.4.Definitions:

WORKING DAY – any day from Monday to Friday, excluding public holidays.
REGISTRATION FORM – a form available in the Online Store that allows the creation of an Account.
ORDER FORM – An Electronic Service, an interactive form available in the Online Store that allows placing an Order, in particular by adding Products to the electronic shopping cart and specifying the terms of the Sales Agreement, including delivery and payment methods.
CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable law, also a natural person with limited legal capacity; (2) a legal person; or (3) an organisational unit without legal personality but granted legal capacity by law – who has concluded or intends to conclude a Sales Agreement with the Seller.
CIVIL CODE – the Civil Code Act of 23 April 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
ACCOUNT – An Electronic Service, identified by an individual name (login) and password provided by the Service Recipient, consisting of a collection of resources in the Service Provider’s IT system, where data provided by the Service Recipient and information about Orders placed by them in the Online Store are stored.
NEWSLETTER – An Electronic Service, an electronic distribution service provided by the Service Provider via email, which enables all its users to automatically receive periodic editions of the newsletter containing information about Products, new arrivals, and promotions in the Online Store.
PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
TERMS AND CONDITIONS – these Terms and Conditions of the Online Store.
ONLINE STORE – the Service Provider’s online store available at the internet address: www.design
SELLER; SERVICE PROVIDER – CANEA Sp. z o.o., registered in the National Court Register (KRS) under number: 0000047370, with the following details: business and correspondence address: al. Legionów 3/4, 25-035 Kielce, Tax Identification Number (NIP): 9591493469, Business Registration Number (REGON): 292432612, email address: sklep@m4.design, telephone number: 507 820 784.
SALES AGREEMENT – a contract for the sale of a Product concluded or to be concluded between the Customer and the Seller through the Online Store
ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable law, also a natural person with limited legal capacity; (2) a legal person; or (3) an organisational unit without legal personality but granted legal capacity by law – using or intending to use the Electronic Service.
USTAWA O PRAWACH KONSUMENTA – ustawa z dnia 30 maja 2014 r. o prawach konsumenta (Dz.U. 2014 poz. 827 ze zm.)
ORDER – the Customer’s declaration of intent made via the Order Form, directly aimed at concluding a Sales Agreement for a Product with the Seller.

2. ELECTRONIC SERVICES IN THE ONLINE STORE

2.1.W The following Electronic Services are available in the Online Store: Account, Order Form, and Newsletter.

Account – using the Account is possible after the Service Recipient completes the following three consecutive steps: (1) filling in the Registration Form, (2) clicking the “Create Account” button, and (3) confirming the intention to create the Account by clicking the confirmation link automatically sent to the provided email address. The following Service Recipient details are required in the Registration Form: full name/company name, address (street, house/flat number, postal code, city, country), email address, contact phone number, and password. For Service Recipients who are not consumers, it is also necessary to provide the company name and VAT number (NIP).
1. The Account Electronic Service is provided free of charge for an indefinite period. The Service Recipient may delete their Account (cancel the Account) at any time and without stating a reason by submitting an appropriate request to the Service Provider, in particular via email to: sklep@m4.design or in writing to the address: al. Legionów 3/4, 25-035 Kielce.
Order Form – use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Store. The Order is placed after the Customer completes two consecutive steps: (1) filling in the Order Form and (2) clicking the “Buy Now” button on the Online Store website after completing the Order Form. Until this point, the Customer has the option to independently modify the entered data (to do so, follow the on-screen instructions and information available on the Online Store website). The Order Form requires the Customer to provide the following details: full name/company name, address (street, house/flat number, postal code, city, country), email address, contact phone number, and information related to the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery, and payment method. For Customers who are not consumers, it is also necessary to provide the company name and VAT number (NIP).
1. The Order Form Electronic Service is provided free of charge and is one-off in nature. It ends either when an Order is placed using the form or when the Service Recipient discontinues the ordering process before completing it.
Newsletter – subscribing to the Newsletter takes place by entering an email address in the “Newsletter” field visible on the Online Store website, to which subsequent editions of the Newsletter will be sent, and clicking the “Subscribe” button. Subscription to the Newsletter can also be made by ticking the appropriate checkbox during Account registration – upon creating the Account, the Service Recipient is subscribed to the Newsletter.
1. The Newsletter Electronic Service is provided free of charge for an indefinite period. The Service Recipient may unsubscribe from the Newsletter at any time and without giving any reason by submitting an appropriate request to the Service Provider, in particular via email to: sklep@m4.design or in writing to the address: al. Legionów 3/4, 25-035 Kielce.

2.2.Technical requirements necessary to cooperate with the IT system used by the Service Provider:(1) computer, laptop or other multimedia device with internet access; (2) access to email; (3) an up-to-date web browser: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari; Microsoft Edge; (4) recommended minimum screen resolution: 1024x768; (5) enabled cookies and Javascript support in the web browser.

2.3.The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good practices, taking into account respect for personal rights as well as the copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is required to provide data that corresponds to the actual state of affairs. The Service Recipient is prohibited from submitting unlawful content.

2.4.Complaint procedure concerning Electronic Services:

Complaints related to the provision of Electronic Services by the Service Provider, as well as other complaints concerning the operation of the Online Store (excluding the Product complaint procedure specified in section 6 of the Terms and Conditions), may be submitted by the Service Recipient, for example, by:
1. in writing to the address: al. Legionów 3/4, 25-035 Kielce;
2. in electronic form via email to the address:sklep@m4.design.
It is recommended that the Service Recipient includes in the complaint description: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of the irregularity; (2) the Service Recipient’s request; and (3) contact details of the complainant – this will facilitate and expedite the complaint handling by the Service Provider. The requirements set out in the previous sentence are only recommendations and do not affect the validity of complaints submitted without the recommended description.
The Service Provider shall respond to the complaint promptly, no later than within 14 calendar days from the date of its submission.

3.TERMS OF CONCLUDING THE SALES AGREEMENT

3.1. Conclusion of the sales agreement between the client and the seller takes place after the client has placed an order using the Order Form in the Online Store in accordance with section 2.1.2 of the Terms and Conditions.

3.2.The price of the Product shown on the Online Store website is given in Polish złoty and includes taxes. The Client is informed on the Online Store pages during the order process about the total price including taxes of the Product being ordered, as well as about delivery costs (including fees for transport, delivery, and postal services) and any other costs, or if the amount of these fees cannot be determined – about the obligation to pay them, including at the moment the Client expresses their intention to be bound by the Sales Agreement.

3.3. Procedure for concluding the sales agreement in the online store using the order form

Conclusion of the sales agreement between the client and the seller takes place after the client has placed an order in the online store in accordance with section 2.1.2 of the terms and conditions.
After placing the order, the seller promptly confirms its receipt and simultaneously accepts the order for processing. Confirmation of receipt of the order and its acceptance for processing is made by the seller sending the client an appropriate email and SMS to the email address provided during the order, which contains at least the seller’s statements confirming receipt of the order, its acceptance for processing, and confirmation of the conclusion of the sales agreement. The sales agreement between the client and the seller is concluded at the moment the client receives the above email and/or SMS.

3.4.The recording, securing, and making available to the Client the content of the concluded Sales Agreement takes place by (1) providing this Terms and Conditions on the Online Store’s website and (2) sending the Client the email referred to in point 3.3.2 of the Terms and Conditions. The content of the Sales Agreement is additionally recorded and secured in the Seller’s Online Store IT system.

4. METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCTS

4.1.The Seller provides the Client with the following payment methods under the Sales Agreement:

Payment by bank transfer to the Seller’s bank account.
Electronic payments and card payments via the Przelewy24.pl service – the currently available payment methods are specified on the Online Store’s information page about payment methods and on the website https://www.przelewy24.pl/
1. Settlement of electronic payments and card payments is carried out according to the Client’s choice via the Przelewy24 service. The handling of electronic payments and card payments is provided by:
  1. Przelewy24 – a company PayPro SA based in Poznań (registered office address: ul. Kanclerska 15, 60-327 Poznań), entered into the Register of Entrepreneurs of the National Court Register under number 0000347935, registration files kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań; share capital of PLN 4,500,000.00 fully paid; Tax Identification Number (NIP): 779-236-98-87.

4.2.Payment deadline:

In the event that the Client chooses payment by bank transfer, electronic payment, or payment by payment card, the Client is obliged to make the payment within 3 calendar days from the date of conclusion of the Sales Agreement.
In the event that the Client chooses cash on delivery or cash payment upon personal collection, the Client is obliged to make the payment upon receipt of the shipment.

5.COST, METHODS AND DELIVERY TIME OF THE PRODUCT

5.1.Delivery of the Product is available within the territory of the Republic of Poland.

5.2.Delivery of the Product to the Client is subject to a fee, unless the Sales Agreement states otherwise. The delivery costs of the Product (including transport, delivery, and postal service fees) are indicated to the Client on the Online Store’s website in the information section regarding delivery costs, as well as during the order process, including at the time the Client expresses their intention to be bound by the Sales Agreement.

5.3. The Seller provides the Client with the following methods of Product delivery:

Courier delivery, cash on delivery courier service.

5.4.The delivery time of the Product to the Client is up to 60 Business Days, unless a shorter period is specified in the description of the given Product or during the ordering process. In the case of Products with different delivery times, the delivery time is the longest specified period, which, however, may not exceed 60 Business Days. The commencement of the delivery period of the Product to the Client is calculated as follows::

In the event that the Client chooses payment by bank transfer, electronic payment, or payment by payment card – from the date the Seller’s bank account or settlement account is credited.

6.PRODUCT COMPLAINT

6.1.The basis and scope of the Seller’s liability towards the Client, if the sold Product has a physical or legal defect (warranty for defects), are defined by generally applicable provisions of law, in particular the Civil Code (including Articles 556–576 of the Civil Code).

6.2.The Seller is obliged to deliver the Product to the Client free from defects.

6.3.A complaint may be submitted by the Client, for example:

in writing to the address: Legionów 3/4, 25-035 Kielce;
in electronic form via email to the address: sklep@m4.design

6.4.It is recommended that the Client include in the complaint description: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of the defect occurrence; (2) the Client’s request regarding the method to bring the Product into compliance with the Sales Agreement or a statement on price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant – this will facilitate and expedite the handling of the complaint by the Seller. The requirements set out in the previous sentence are only recommendations and do not affect the validity of complaints submitted without the recommended description.

6.5.The Seller shall respond to the Client’s complaint without undue delay, no later than within 14 calendar days from the date of its submission. If the Client, being a consumer, exercising the rights under the warranty, requests the replacement of the item or removal of the defect, or submits a statement on the price reduction specifying the amount by which the price should be reduced, and the Seller does not respond to this request within 14 calendar days, it shall be considered that the Seller has accepted the request as justified.

6.6.The Client exercising rights under the warranty is obliged to deliver the defective Product to the following address: al. Legionów 3/4, 25-035 Kielce. In the case of a Client who is a consumer, the cost of delivering the Product shall be borne by the Seller. If, due to the type of Product or the manner of its installation, delivery of the Product by the Client would be excessively difficult, the Client is obliged to make the Product available to the Seller at the location where the Product is situated.

6.7.Pursuant to Article 558 § 1 of the Civil Code, the Seller’s liability under the warranty for the Product towards a Client who is not a consumer is excluded.

7.OUT-OF-COURT COMPLAINT HANDLING AND REDRESS PROCEDURES AND RULES OF ACCESS TO SUCH PROCEDURES

7.1.Detailed information regarding the possibility for a Client who is a consumer to use out-of-court complaint and redress procedures, as well as the rules of access to these procedures, is available on the website of the Office of Competition and Consumer Protection at the following address:

7.2.PA contact point also operates at the President of the Office of Competition and Consumer Protection (telephone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or postal address: Pl. Powstańców Warszawy 1, 00-030 Warsaw), whose task is, among other things, to assist consumers in matters concerning out-of-court resolution of consumer disputes.

7.3.A consumer has the following exemplary options for using out-of-court methods for handling complaints and pursuing claims: (1) submitting an application to a permanent consumer arbitration court (more information available at: http://www.spsk.wiih.org.pl/); (2) (2) submitting an application for out-of-court dispute resolution to the provincial inspector of the trade inspection (more information available on the website of the inspector competent for the place of the seller’s business activity); and (3) seeking assistance from the district (municipal) consumer ombudsman or a consumer protection organisation whose statutory tasks include consumer rights protection (e.g. the consumer federation, the polish consumers association). advice is also available via email at porady@dlakonsumentow.pl and through the consumer helpline at 801 440 220 (available on business days from 8:00 a.m. to 6:00 p.m., call cost according to the operator’s tariff.

7.4.At the address http://ec.europa.eu/consumers/odr there is an Online Dispute Resolution platform available for consumers and traders at the European level (the ODR Platform). The ODR Platform is an interactive and multilingual website offering a single point of access for consumers and traders seeking to resolve disputes out of court related to contractual obligations arising from online sales or service contracts (more information is available on the platform itself or on the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

8.RIGHT OF WITHDRAWAL FROM THE CONTRACT

8.1.A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving any reason and without incurring costs, except for the costs specified in point 8.8 of the Terms and Conditions. To meet the deadline, it is sufficient to send the withdrawal statement before the expiry of the withdrawal period. The withdrawal statement may be submitted, for example, by:

in writing to the address: Legionów 3/5, 25-035 Kielce
electronically via email to the address: sklep@m4.design.

8.2.A sample withdrawal form is included in Annex 2 to the Consumer Rights Act and is available at: https://m4.design/upload/110hz/PDFy/zwrot-2021.pdf. The consumer may use the sample form, but it is not mandatory.

8.3.The withdrawal period begins:

for a contract under which the Seller delivers the Product and is obliged to transfer its ownership (e.g., a Sales Agreement) – from the moment the consumer or a third party indicated by them other than the carrier takes possession of the Product, and in the case of a contract which: (1) includes multiple Products delivered separately, in batches, or in parts – from the moment of taking possession of the last Product, batch, or part; or (2) involves regular delivery of Products over a specified period – from the moment of taking possession of the first Product;
for other contracts – from the date of conclusion of the contract

8.4.In the case of withdrawal from a distance contract, the contract is considered null and void.

8.5.The Seller is obliged to promptly, and no later than within 14 calendar days from the date of receipt of the consumer’s withdrawal statement, refund the consumer all payments made by them, including the costs of delivering the Product (except for additional costs arising from the consumer’s choice of a delivery method other than the least expensive standard delivery method available in the Online Store). The Seller shall make the refund using the same payment method that the consumer used, unless the consumer has expressly agreed to a different refund method that does not incur any costs for them. If the Seller has not offered to collect the Product from the consumer themselves, the Seller may withhold the refund of payments received from the consumer until the Product is received back or the consumer provides proof of its dispatch, whichever occurs first.

8.6.The consumer is obliged to return the Product to the Seller or hand it over to a person authorised by the Seller to collect it promptly, and no later than within 14 calendar days from the day on which they withdrew from the contract, unless the Seller has offered to collect the Product themselves. To meet the deadline, it is sufficient to send the Product back before the expiry of the period. The consumer may return the Product to the following address: al. Legionów 3/4, 25-035 Kielce.

8.7.The consumer is liable for any diminished value of the Product resulting from use beyond what is necessary to establish its nature, characteristics, and functioning.

8.8.Possible costs related to the consumer’s withdrawal from the contract, which the consumer is obliged to bear:

If the consumer has chosen a delivery method for the Product other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.
In the case of a Product that is a service, which – at the explicit request of the consumer – began to be performed before the withdrawal period expired, the consumer who exercises the right of withdrawal after making such a request is obliged to pay for the services provided up to the moment of withdrawal from the contract. The amount to be paid is calculated proportionally to the extent of the services provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value of the services provided.

8.9.The right of withdrawal from a distance contract does not apply to the consumer in relation to contracts:

(1) for the provision of services, where the Seller has fully performed the service with the consumer’s explicit consent, having been informed before the commencement of the service that they would lose the right of withdrawal once the service was fully performed by the Seller;y; (2) where the price or remuneration depends on fluctuations in the financial market beyond the Seller’s control, which may occur before the withdrawal period expires; (3) where the subject of the contract is a product made to the consumer’s specifications or clearly personalised to meet their individual needs; (4) where the subject of the contract is a product that is liable to deteriorate or expire rapidly; (5) where the subject of the contract is a product delivered in a sealed package which cannot be returned for health protection or hygiene reasons if the package has been opened after delivery;(6) where the subject of the contract consists of products which, after delivery, are inseparably mixed with other items by their nature; (7) where the subject of the contract is alcoholic beverages whose price was agreed upon at the time of the contract conclusion, but whose delivery can only take place after 30 days and whose value depends on market fluctuations beyond the Seller’s control; (8) where the consumer explicitly requested the Seller to come to their premises to carry out urgent repairs or maintenance; if the Seller provides additional services other than those requested by the consumer or delivers products other than spare parts necessary for the repair or maintenance, the consumer retains the right of withdrawal in relation to the additional services or products; (9) where the subject of the contract consists of audio or visual recordings or computer software supplied in a sealed package which has been opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, except for subscription contracts; (11) concluded by way of a public auction; (12) for the provision of accommodation services other than for residential purposes, transport of goods, car rental services, catering or services related to leisure activities, entertainment, sports or cultural events, where the contract provides for a specific date or period of service provision; (13) for the supply of digital content which is not supplied on a tangible medium, where the performance has begun with the consumer’s explicit consent before the expiry of the withdrawal period and after being informed by the Seller of the loss of the right of withdrawal.

8.10.The provisions contained in this Section 8 of the Terms and Conditions relating to consumers shall apply from 1 January 2021 and, for contracts concluded from that date, also to a Service Recipient or Client who is a natural person entering into a contract directly related to their business activity, where it follows from the content of the contract that it is not of a professional nature for that person, in particular arising from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.

9.PROVISIONS APPLICABLE TO ENTREPRENEURS

9.1.This section 9 of the Terms and Conditions and all provisions contained herein are addressed to and therefore binding exclusively upon the Client or Service Recipient who is not a consumer, and as of 1 January 2021 and for contracts concluded from that date, also not a natural person entering into a contract directly related to their business activity, where it follows from the content of the contract that it does not have a professional character for that person, resulting in particular from the subject of their business activity, made available in accordance with the provisions on the Central Registration and Information on Economic Activity.

9.2.The Seller has the right to withdraw from the Sales Agreement within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may occur without providing any reason and does not give rise to any claims on the part of the Client against the Seller.

9.3.The Seller has the right to limit the available payment methods, including requiring full or partial prepayment, regardless of the payment method chosen by the Client and the fact that the Sales Agreement has been concluded.

9.4.The Service Provider may terminate the agreement for the provision of an Electronic Service with immediate effect and without stating any reason by sending the Service Recipient an appropriate notice.

9.5.The liability of the Service Provider/Seller towards the Service Recipient/Client, regardless of its legal basis, is limited – both for a single claim and for all claims in total – to the amount of the price paid and delivery costs under the Sales Agreement, but not more than one thousand Polish zlotys. The monetary limitation referred to in the previous sentence applies to all claims made by the Service Recipient/Client against the Service Provider/Seller, including in the case of failure to conclude a Sales Agreement or claims not related to the Sales Agreement. The Service Provider/Seller is liable to the Service Recipient/Client only for typical, foreseeable damages at the time of the conclusion of the agreement and is not liable for lost profits. The Seller is also not liable for any delay in shipment delivery.

9.6.Any disputes arising between the Seller/Service Provider and the Client/Service Recipient shall be submitted to the court having jurisdiction over the registered office of the Seller/Service Provider.

10. FINAL PROVISIONS

10.1.Contracts concluded via the Online Shop are concluded in the Polish language.

10.2.Amendment of the Terms and Conditions::

The Service Provider reserves the right to amend the Terms and Conditions for valid reasons, i.e.: changes in the provisions of law; changes to payment and delivery methods – to the extent that such changes affect the implementation of the provisions of these Terms and Conditions.
In the case of continuous contracts concluded under these Terms and Conditions (e.g. provision of Electronic Services – Account), the amended Terms and Conditions shall bind the Service Recipient provided that the requirements set out in Articles 384 and 384[1] of the Civil Code are met, meaning the Service Recipient has been properly notified of the changes and has not terminated the contract within 15 calendar days from the date of notification. If the amendment to the Terms and Conditions results in the introduction of any new fees or an increase in existing fees, the Service Recipient has the right to withdraw from the contract.
In the case of contracts concluded under these Terms and Conditions other than continuous contracts (e.g. Sales Contracts), changes to the Terms and Conditions shall not in any way affect the acquired rights of Service Recipients/Clients prior to the effective date of the changes. In particular, the changes shall not affect orders already placed or being processed, nor Sales Contracts concluded, being performed, or completed.

10.3.Matters not regulated by these Terms and Conditions shall be governed by the generally applicable provisions of Polish law, in particular: the Civil Code; the Act on Providing Services by Electronic Means of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); the Consumer Rights Act; and other relevant generally applicable legal provisions.

Version 1.0 (Kielce, 01.03.2021)